Fulfillment

CUSTOMIZED ASSEMBLY
IFS can package your goods with several types of customized packaging. Everything from shrink wrapping, crate building, and blister packing to vacuum sealing, gluing, and clamshell blister welding.

DIRECT MAILING
Inkjet addresses with multiple fonts
Assembly of multiple personalized items
Bar coding
Bulk sorting
Wafer sealing
Letter shop with personalized mail merge

BROADCAST FAXING AND E-MAILING
IFS can send information to all of your potential clients via fax or email. Let us send emails with text and pictures in HTML to hundreds of thousands of people with the click of a button that may take days for others to do.

CALL CENTER SERVICE
Imagine Fulfillment Services provides the most up to date call center capabilities and services available. IFS’s real time database systems allow us to proactively diminish the possibility of Better Business Bureau complaints.

Our services range from media-buying, customer service work, help-desk assistance, product sales, outbound collection calls, outbound survey calls, and customer satisfaction calls.

Our telephone equipment operates with an ACD (automatic call distribution system) to transmit calls to the proper operator for appropriate management of the call. All calls are conducted in a specialized approach by means of telemarketing scripts that are coupled to our databases.

MAIN SERVICES
Highly trained customer service representatives
Reps are highly commissioned for making sales
Turn-key operation
Credit card processing
Media buying with sophisticated software to ensure media dollars are maximized
Merchant account depositing
Refund processing
Detailed reporting
Custom order processing for company incentive programs & infomercial programs
Inbound and outbound 800 # services with dedicated voicemail and round the clock convenience and access