About IFS
Mission statement
To manage and build your business to new higher levels of quality, detail, reliability and efficiency. The IFS (Imagine Fulfillment Services) team approach will provide services in a timely and low cost manner.
Type of Business and Current Activity
IFS provides high quality and low cost customized assembly of promotional and product kits targeting both the entertainment and non-entertainment industries. IFS takes advantage of new opportunities in the fulfillment market place daily. Our business goals are as follows:
1. Ensure customer satisfaction where the customer is the center of all business efforts and the customer is the reason we are in business in the first place.
2. Maximize efficiencies
3. Capitalize on our collective talent and resources to find opportunities in the marketplace
4. Eliminate opportunities for error
FOCUS ON SUCCESS
If You’re Not Doing Business With Us, You Should Be
That means , if you are providing your own on-site logistics, you may not be enjoying the cost effectiveness that an off-site, full turn key fulfillment center can provide. With IFS, let the power of our business increase the power of your business!
Company History
IFS was founded by Andy Arvidson and Jim Heffernan in 1998 in a successful effort to establish a full service, international, turn-key fulfillment house of the highest quality and service capability. IFS is capable of all assembly, distribution, warehouse, call center, data entry/management, and inventory services. IFS has a total of well over 300 detail-oriented, proactive employees who are sensitive to our clients high sense of urgency.
Jim and Andy know the fulfillment business well from previous industry experiences on the fulfillment and client sides. Realizing they could elevate the level of service within the fulfillment industry, IFS was formed as a limited liability company. Their combined energies compliment each other and ensure IFS is successful. IFS differentiates itself from the competition through lower costs, faster customer service response, increased quality and accuracy, better reliability and a larger breadth of services.
Advantage of Location
Many competitors move inland to find less expensive real-estate. IFS has found that it can provide greater savings and service for its customers by being close to the Los Angeles/Long Beach Port for all international freight coming in from over seas. IFS is also close to FedEx, UPS and USPS ground hubs, and the Los Angeles airport for all air shipments. This competitive advantage allows late pickup times for all carriers 1-3 hours later than most of our competitors.
We Have Both the Ability to Adapt and an Attitude Towards Growth
One of the biggest difficulties as a client in searching for a fulfillment house is finding a company that is capable of the services you need now, as well as in the future. Imagine has an long list of capabilities and services. On several occasions, Imagine has generated new services, purchased machinery, and even opened new locations in other states to fulfill the needs of its clients. As a client of Imagine Fulfillment Services, we encourage you to look at us as your operations staff, warehouse, and distribution center. If your business needs to grow in a particular direction, our business will grow in that same direction!
Knowledge and Experience as Both Clients and Vendors
Two of IFS’s greatest assets are its owners Andy Arvidson and Jim Heffernan. Andy has been in the fulfillment industry for over 20 years and Jim was the client of a fulfillment house as the Fulfillment Manager at Twentieth Century Fox for several years. This unique team gives Imagine the experience and knowledge to be proactive towards all client needs.
Availability
One of the greatest features of Imagine Fulfillment Services is our willingness to make ourselves available to our clients. Imagine’s owners Jim and Andy are on the front line of duty every day working hands on with your business. Imagine’s owners and employees are available on a 24/7 basis. We take your business personally!